With the new Sentinel card system now up and running there are questions that are frequently posed to the various helpdesk support teams as well as via the Sentinel website. We have collated the most common questions and can now respond to them.Click here to read more...
|Sentinel Scheme Rules|
The latest copy of the scheme rules can be found here:
Sentinel Scheme Rules
The RTAS Rules have been have been rewritten and are issued as an interim set of rules pending a more detailed rewrite due in 2014. These interim rules have been updated to reflect best practice across the rail training industry and will be enforced from 6 January 2014.
Rail Training Accreditation
Welcome to Sentinel
Due to a recent incident that is under investigation all of the security processes we have imposed around system logins and password will change.
The Sentinel Hotline will only create the initial (Sentinel Co‐ordinators) login, all other logins for an organisation need to be created by the organisation after this.
The Sentinel Hotline will not change any passwords. There is a facility in the Sentinel system for password changes and this must be used.
We are aware that there are occasions when there are exceptional circumstances. In these instances the Sentinel Hotline will assist, but they will only accept requests from the Sentinel Coordinator for the organisation or the named director registered at Companies House.